Fall is New Employee Onboarding Season
Autumn is quickly approaching. Fall is when the baseball season winds down as football cranks up, summer vacations give way to back-to-school shopping, long hot days turn to shorter and cooler ones, and—in many enterprises—employee onboarding picks up.
Fall is the time when many companies scramble to bring on new employees before end-of-year or even for the holiday season. Particularly with the economic outlook (finally) brightening, more businesses are planning to add workers over the next several months.
How can you make sure the onboarding process in your organization is:
- accurate (new employees get everything they need, and nothing they don’t);
- timely (they have all equipment, systems access, and resources needed on day 1); and
- cost-effective (processes are efficient and automated)?
As noted here previously, an enterprise request management (ERM) approach is ideal for structuring new employee onboarding processes that are effective and efficient.
ERM combines an intuitive, centralized Web portal for ordering any type of service with an orchestration engine that automates approval, scheduling and fulfillment processes by communicating with and between in-place enterprise and departmental management applications.
Manual data entry is minimized because all essential information about the new employee (position, pay rate, office location, supervisor, etc.) is entered just once, in the request portal. All fields are validated, and the form is dynamic (that is, questions can change based on answers to previous questions).
Upon completion, the new employee onboarding “request” triggers automated tasks, approvals, and fulfillment scheduling across departments: payroll system setup in HR; workspace allocation, security badge, and equipment from facilities; email and required systems access from IT; and anything else the new employee needs to be productive from the first day on the job.
Each process owner—in HR, finance, facilities, IT, and other departments—can design, test and optimize the specific onboarding workflows for their department or function. Each of these processes becomes a task tree in the overall automated workflow for onboarding.
Everything is measured. Any gaps in the process can be quickly identified and corrected, and processes can be refined and improved over time.
If fall is onboarding time in your organization, it may be ERM time as well. Check out our ERM white papers to learn more.