DevOps: The Right Approach to Shadow IT?

Shadow IT, per Wikipedia, is “a term used to describe IT systems and IT solutions built and used inside organizations without explicit organizational approval.” Less formally, it refers to business applications built by users without the guidance or even knowledge of the IT function. Those in IT warn that such applications[…]

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Four Ways ERM Improves User Experience with Enterprise Services

Creating internal business applications at the enterprise level typically involves gathering requirements from users, developing (whether those developers are inside or outside of IT) an initial application, collecting feedback on that version, and iterating from there. The focus of both the development and the feedback is typically on functionality and[…]

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